Digital Delivery & Cancellation

What you are buying

We sell one-time credit packs for the image and video generation tools on this website. Prices are in US dollars (USD). Credits are usage units for this service, not money or an investment. They cannot be transferred to another user, spent outside the service, or withdrawn as cash. A refund of an eligible purchase is a separate process.

Purchased credits do not expire. There is no recurring subscription or automatic renewal. See Pricing for the included credits and generation rates.

Digital delivery

Sign in before buying. After Stripe confirms a successful payment, the purchased credits are automatically added to the account used at checkout. Confirmation is normally prompt, but a pending payment or processing delay can postpone delivery. No physical item is shipped, and there is no shipping charge or delivery address requirement.

Your bank statement may show IMAGETRANSLATOR for this purchase. Contact us with the order details if you do not recognize a charge.

Check your credit balance and payment history. If the payment succeeded but credits are missing, contact support with your order number and account email. Avoid purchasing again just to resolve a delay.

Using your credits

Choose a generation type and, for video, a resolution and duration. The cost is displayed before you submit. Credits are deducted when the task is created. The service returns those credits when it confirms a task has failed; a pending task or temporary status-check error is not a confirmed failure.

Generation time depends on the model, queue, and provider availability. Results appear in My creations. Artistic results vary; a purchase does not guarantee a specific likeness or identical reproduction of a gallery example. Save files promptly because provider-hosted media and download links can expire.

Cancellation

You may leave checkout before completing payment. Leaving the page after authorizing payment does not reverse it. Credit packs have no future renewal to cancel. The studio currently has no self-service cancellation of a generation once submitted; contact support if a task appears stuck.

Help and applicable restrictions

Email support@female-malfoy.com. Include the order or generation ID and approximate time of the issue. Do not send passwords or full payment-card details.

Use is subject to our Terms of Service and Content policy, including rights in submitted material. We cannot provide services where prohibited by applicable law or payment-provider restrictions. Mandatory consumer rights are unaffected.

Refund Policy